Blog — vonage
Posted by Joe Cain on
Wiretap by Makers4Good is a popular tool for call centers to use for training. It works with smartphones, ear buds, tablets (iPad and Surface) and computers, and allows for listening in on a phone conversation.
- Tags: avaya, call centers, insurance, mitel, nextiva, ringcentral, shoretel, smartphone splitter, telemarketing, training, vonage